Guest questions

Helpful answers for rooms, dining, events, adult lounge access and website privacy.

Find practical answers before sending a room, dining, event or guest service enquiry to RoyalTui.

RoyalTui reception lounge and guest seating area
Guest FAQs

Useful before you enquire.

The main service is guest accommodation, supported by food, guest services, entertainment, event and premium hospitality services.

Use the Booking Enquiry form, choose Room enquiry and share your preferred date, room style and contact details.

Yes. Choose Dining enquiry and the hotel team will respond with current information.

No. RoyalTui does not publish a loyalty club on this website.

Yes. Event and meeting enquiries can include room requirements, dining service and parking questions.

Casino hall access is restricted to eligible adults: 20+ for casino gaming areas.

No. Prices are listed only for accommodation, meals, meetings, parking and general hospitality services outside casino activity.

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