Ask about room preparation, dining support and a smoother arrival.
Quietly elevated service
Tailored visits with discreet, personal hotel support.
Premium Guest Care at RoyalTui is about smoother arrivals, private hospitality support, suite preparation and practical coordination across rooms, dining and events.
A more personal stay
Premium support without noise.
Some guests want a little more assistance around arrival, room setup, dining timing or private hospitality. RoyalTui keeps that service calm, discreet and practical.
The premium hospitality pathway is suitable for special stays, business guests, event hosts and adult guests who need careful coordination across multiple parts of the hotel. Where an eligible adult asks about the casino hall, access guidance is handled separately and responsibly.
- Suite arrival preparation and room preference notes.
- Private hospitality support for guests or hosts.
- Dining and event coordination through one enquiry.
- Visitor assistance for parking, arrival and local questions.
For special stays
For event hosts
Coordinate guest rooms, function needs and hospitality questions together.
For business guests
Share schedule details so the team can support a focused city stay.
For eligible adults
Access questions for the casino hall are handled with age requirements and responsibility in mind.
Premium hospitality guide
General hospitality prices.
Prices below are for guest convenience and premium hospitality outside casino activity.
| Service | Guide price | Basis |
|---|---|---|
| Overnight guest parking | NZ$35 | per night |
| Day visitor parking | NZ$18 | per day |
| Suite arrival preparation | from NZ$95 | per stay |
| Private hospitality support | from NZ$160 | per hour |
| Spa appointment coordination | from NZ$145 | per person |
Premium service questions
Useful to know.
No. RoyalTui does not publish a loyalty club. Premium Guest Care is an enquiry pathway for tailored hotel support.
Yes. Share your function details and the team can discuss hospitality support alongside event services.
No. This page does not price casino access, casino activity or gaming services.
Yes. Ask about suite arrival preparation and the team will confirm what can be arranged for your date.